Effective Date: April 25th 2024
Welcome to projectshieldusa.org, your privacy is critical to us. This Privacy Policy describes what personal data we collect from you, how we use it, and who we share it with when you use our website and services.
1. Information We Collect and Store
As you visit our site, we track:
– Products you’ve viewed: This helps us show you products you’ve recently looked at.
– Location, IP address, and browser type: Used for estimating taxes and shipping costs.
– Shipping address: You will provide this during the checkout process to estimate shipping and fulfill your order.
We use cookies to keep track of cart contents while you browse our site.
2. Information You Provide During Purchase
When you purchase from us, we collect the following information to process your transaction and manage your orders:
– Name
– Billing and shipping address
– Email address
– Phone number
– Credit card/payment details
– Optional account information like username and password
This information is used to:
– Send you details about your account and order
– Respond to requests, including refunds and complaints
– Process payment transactions and prevent fraud
– Comply with legal obligations, e.g., tax calculations
– Improve our store offerings
– Send you marketing messages, if opted-in
If you create an account, we will store your personal information which will be used to populate the checkout for future orders.
3. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as required by legal obligations. For instance, we store order details for XXX years for tax and accounting purposes. This includes your name, email, and addresses.
4. Access to Your Information
Our team members, such as Administrators and Shop Managers, have access to the information you provide us. They can access:
– Order details like purchased items, purchase time, and delivery details
– Customer information like your name, email, and addresses
This access facilitates order fulfillment, refunds, and customer support.
5. Sharing Your Information
We share your information with third parties who assist us in operating our store, including:
– Analytics
– Marketing
– Payment gateways
– Shipping providers
– Third-party embeds
For example, we use Stripe for payments. When you make a payment, Stripe receives information necessary to process the transaction, such as the purchase total and billing details. For more information, see the [Stripe Privacy Policy](https://stripe.com/privacy).
6. Your Rights and Choices
You have certain rights regarding the personal information we hold about you. These may include the right to access, correct, delete, or restrict the use of your information. You can also opt-out of receiving marketing messages at any time by contacting us directly.
7. Contact Information
If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at:
Project Shield USA
Sandy Pendleton-Dorton
sandydorton82456@gmail.com
